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Home > Cycle of a Case >

Opening a case

Inquire about the availability of documents in alternate formats.

Cases are opened three ways. If the family is receiving CalWORKs or MediCal benefits, the social services department will refer the case to the child support agency for opening. If no CalWORKs is being paid to the family, either parent may ask the child support agency to open a case. If there is a family in another state that is seeking support from someone in Sacramento County, the other state will open a case with the child support agency.

Case opening information:

  • Intake forms - This information is available in PDF format which can only be viewed using the Adobe Acrobat® Reader. Once you have completed all the forms, simply come to our office on any Tuesday at 1:00 p.m. or Wednesday at 9:00 a.m. for a group orientation and processing class.
  • Understanding case numbers
  • Closing a case
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