Department of Child Support Services

 

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Changes to how you receive or make your payments are coming…

The California State Disbursement Unit (SDU) is making a number of changes. These changes are occurring because the State is changing both its vendor and bank that support the SDU. Information regarding the change and how it will affect you are being mailed out now. To find out more in regards to the SDU changes and how they will affect both parties receiving and paying support, as well as employers, please visit California Child Support Services

IMPORTANT!  If you receive your child support on a debit card, it is very important that our office have an updated address on file for you. You may update your mailing address for your new EPC card by using Customer Connect, at http://www.childsup-connect.ca.gov/. 

Payment Mailing Address 

Non-Custodial Parent Payment Options 

Customer Connect Self-Service Website

State Self-Service Login 

State Survey:
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Help Us Help You Better! Please take our customer service survey

State of California Security Advisory for Child Support Customers

The California Department of Child Support Services has learned that some child support customers’ personal information may have been lost in the mail. A letter is being sent to child support customers whose information may be affected. There is no evidence that the information has been misused in any way. For additional information, visit the California Department of Child Support Services website. Click here

• Open a case
• Report a phone or address change
• Report a new employer
• Check case status
• Get my drivers license or professional license released
• Ask a question about my case

• Submit an online application - You can now fill out an application for child support services online and submit it electronically. It is easy, safe, and no cost to you. No more printing, hand-writing the information, assembling and mailing the documents. 
• Calculate child support
• Make a payment
• Access payment history login
• Enroll to receive payments by direct deposit into a checking or savings account
• Enroll to receive payments on a Visa® Electronic Pay Card, similar to an ATM or debit card
• Cancel an existing Direct Deposit account
• Get answers to Custodial Party payments Frequently Asked Questions (FAQ)

Our staff is available to make presentations at schools and community groups on topics related to child support issues. We participate in local events, fairs, and exhibitions by providing staff and informational literature to expand awareness of our services. For more information visit our Outreach page.

Office, Courthouse and Payment Locations, maps and directions.

State DCSS Strategic Plan 2010-2014