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Home > FAQ >

Legal


Q: I just received a Summons and Complaint; what does this mean?

A: State and Federal laws require us to legally establish paternity, child support and a Health Insurance Coverage Assignment for the child(ren) listed on the Complaint. You must respond by filing an Answer with the William R. Ridgeway Family Relations Courthouse within thirty days of service. You may also contact our office for an appointment or utilize our walk-in stipulation services available every Thursday from 8:00 to 3:00.  Please bring valid photo identification and pay stubs.  If you do not file an Answer, a Default Judgment will be filed based upon the Proposed Judgment included in your Summons and Complaint packet.

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Q: I do not think I am the father of the child(ren) listed on the Complaint. What do I do?

A: If you do not believe you are the father of this child, you must file an Answer (included in the packet) with the William R. Ridgeway Family Relations Courthouse. Once your Answer is filed, a court date and genetic test appointments will be scheduled to determine if you are the father or not.

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Q: I disagree with the child support amount, or one of the terms, set in the Proposed Judgement. What do I do?

A: You must file an Answer with the William R. Ridgeway Family Relations Courthouse. A court date will then be set and the issues resolved there.

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Q: How did you arrive at this child support amount?

A: The child support amount is based upon the information you provide to us prior to the filing of the Summons and Complaint (i.e. health insurance coverage costs, union dues, etc.), and the information in the case. This includes the information we receive from the Employment Development Department regarding your work history and the amount of child support for other children you may have for whom you pay child support through our office. This information Is input into a state designed and approved computer program Dissomaster (copy is attached to the Proposed Judgement in your packet) which indicates the income and deductions given to arrive at the amount of child support.

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Q: I have been called to active duty. What do I do?

A: As a result of September 11th , 2001, legislation was passed allowing custodial and non-custodial parents to request a review of their current child support obligation and interest charged on the unpaid balance if they were recently called to active duty to fight the “War on Terrorism”. If you believe your case is eligible for review, please contact our Public Service Center at 916-875-7400 or 1-866-901-3212, or via our website inquiry section, http://www.Childsup-connect.ca.gov, as soon as possible. At that time we will review your case to determine if your monthly child support will decrease as a result of a drop in your income due to active service, or if a modification to the interest charged on the unpaid balance is appropriate. For a change in the child support order or a lower interest rate on past due support, you will need to submit a written request for review as well as provide documentation of active duty status and the date when active duty began. Please state your reason for modification request as the “Soldiers’ and Sailors’ Relief Act” to help us expedite your request.

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